Service & advice

Everything about samples, measuring, shipping, payment and personal advice – plus the legal information for your order.

Information & services

  • Material and test samples

    Unsure which type of wood suits your interior or whether your robot vacuum can manage the ramp? Order up to 3 samples to look at and try out.

    Order samples now
  • Personal advice

    We are happy to help you free of charge with open questions and the planning of your ramp – whether it is about the right type of wood for your parquet or special adjustments.

    Contact us
  • How high a threshold can a robot vacuum climb?

    Manufacturer figures for iRobot, Roborock, Ecovacs and Dreame at a glance – and from which height a ramp is needed.

    Read the guide
  • Measuring instructions

    How to measure your threshold so the ramp fits perfectly afterwards.

    To the measuring instructions
  • FAQ – Frequently asked questions

    Answers to the most common questions about our ramps for robot vacuums.

    To the FAQ
  • Shipping and delivery

    We ship throughout the EU as well as to Switzerland, Liechtenstein, the United Kingdom, Norway and Iceland – free of charge within Germany. Shipping usually takes place within 2–8 working days with DHL or DPD.

    To shipping and delivery
  • Payment methods

    These are the payment methods we offer – simply choose the one that suits you.

    To the payment methods

Legal

  • Cancellation policy

    Our ramps are made to measure, so cancelling because you do not like them is not straightforward. But do not worry: we have always found a good solution when something did not fit.

    To the cancellation policy
  • Privacy policy

    You can find our privacy policy here.

    To the privacy policy
  • Imprint

    Here you can find our imprint.

    To the imprint
  • General Terms and Conditions (GTC)

    Here you will find our general terms and conditions.

    To the terms and conditions