{"id":55657,"date":"2023-12-19T18:04:22","date_gmt":"2023-12-19T17:04:22","guid":{"rendered":"https:\/\/www.helpyourrobot.de\/service-advice\/"},"modified":"2024-07-12T07:58:15","modified_gmt":"2024-07-12T05:58:15","slug":"service-advice","status":"publish","type":"page","link":"https:\/\/helpyourrobot.de\/en\/service-advice\/","title":{"rendered":"Service &amp; advice"},"content":{"rendered":"<h2>Information &amp; Services<\/h2>\n<h2>\n\t\t\t\t\t\tMaterial and test samples\t\t\t\t\t<\/h2>\n<p>Unsure which type of wood suits your interior or whether your robot vacuum can manage the ramp? Order up to 3 samples to view and try out.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/product\/sample-for-viewing-wooden-door-threshold-ramp\/\"><br \/>\n\t\t\t\t\t\tOrder samples now\t\t\t\t\t<\/a><br \/>\n\t\t\t\tSamples<\/p>\n<h2>\n\t\t\t\t\t\tFAQ &#8211; Frequently asked questions\t\t\t\t\t<\/h2>\n<p>Here you will find lots of information on the most frequently asked questions about our door threshold ramps.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/faq-frequently-asked-questions\/\"><br \/>\n\t\t\t\t\t\tTo the FAQ\t\t\t\t\t<\/a><br \/>\n\t\t\t\tFAQ<\/p>\n<h2>\n\t\t\t\t\t\tPayment methods\t\t\t\t\t<\/h2>\n<p>We offer the following payment methods. Simply choose the best payment method for you.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/payment-methods\/\"><br \/>\n\t\t\t\t\t\tTo the payment methods\t\t\t\t\t<\/a><\/p>\n<h2>\n\t\t\t\t\t\tPersonal support\t\t\t\t\t<\/h2>\n<p>We are happy to support you free of charge with open questions and the planning of your ramps. No matter whether you are unsure which type of wood suits your parquet or whether you need special adjustments to your ramp.  <\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/contact-us\/\"><br \/>\n\t\t\t\t\t\tContact us\t\t\t\t\t<\/a><\/p>\n<h2>\n\t\t\t\t\t\tMeasuring instructions\t\t\t\t\t<\/h2>\n<p>Here you will find tips on measuring your threshold. So that the ramp fits perfectly afterwards.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/measuring-instructions-for-door-threshold-ramps\/\"><br \/>\n\t\t\t\t\t\tTo the measuring instructions\t\t\t\t\t<\/a><br \/>\n\t\t\t\tFairs<\/p>\n<h2>\n\t\t\t\t\t\tShipping and delivery\t\t\t\t\t<\/h2>\n<p>We ship our products throughout the EU as well as to Switzerland, Liechtenstein and Norway. Shipping usually takes place within 2-8 working days with DHL.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/shipping-delivery\/\"><br \/>\n\t\t\t\t\t\tShipping and delivery\t\t\t\t\t<\/a><\/p>\n<h2>Legal matters<\/h2>\n<h2>\n\t\t\t\t\t\tCancellation policy\t\t\t\t\t<\/h2>\n<p>As our ramps are made to measure, it is not possible to cancel them if they are not to your liking. But don&#8217;t worry: we have always found a good solution if something didn&#8217;t fit. Here you can find our terms of withdrawal.  <\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/cancellation-policy\/\"><br \/>\n\t\t\t\t\t\tTo the revocation conditions\t\t\t\t\t<\/a><\/p>\n<h2>\n\t\t\t\t\t\tImprint\t\t\t\t\t<\/h2>\n<p>Here you can find our imprint.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/imprint\/\"><br \/>\n\t\t\t\t\t\tTo the imprint\t\t\t\t\t<\/a><\/p>\n<h2>\n\t\t\t\t\t\tData protection information\t\t\t\t\t<\/h2>\n<p>You can find our privacy policy here.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/data-protection-information\/\"><br \/>\n\t\t\t\t\t\tTo the privacy policy\t\t\t\t\t<\/a><\/p>\n<h2>\n\t\t\t\t\t\tGeneral Terms and Conditions (GTC)\t\t\t\t\t<\/h2>\n<p>Here you will find our general terms and conditions.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/helpyourrobot.de\/en\/general-terms-and-conditions\/\"><br \/>\n\t\t\t\t\t\tTo the terms and conditions\t\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Information &amp; Services Material and test samples Unsure which type of wood suits your interior or whether your robot vacuum<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-55657","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/pages\/55657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/comments?post=55657"}],"version-history":[{"count":0,"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/pages\/55657\/revisions"}],"wp:attachment":[{"href":"https:\/\/helpyourrobot.de\/en\/wp-json\/wp\/v2\/media?parent=55657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}